Privacy Policy

Mama Nurtured ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our naturopathic services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, address, date of birth, and emergency contact information.

  • Health Information: Medical history, current health concerns, medications, and other details necessary for naturopathic consultations.

  • Payment Information: Billing details and payment methods (processed securely via third-party payment processors).

  • Website Usage Data: Information about your use of our website, such as IP address, browser type, and pages visited (collected through cookies and similar technologies).

2. How We Use Your Information

Your personal information is used for the following purposes:

  • To provide and improve our naturopathic services.

  • To communicate with you regarding appointments, consultations, and follow-ups.

  • To process payments and manage bookings.

  • To comply with legal and regulatory requirements.

3. Storage and Protection of Data

  • We store your personal information securely using encryption and other security measures to protect against unauthorized access, disclosure, or misuse.

  • Health and medical information are stored in compliance with Australian privacy laws and health regulations.

  • Only authorized personnel have access to your personal data.

4. Sharing Your Information

We do not share your personal information with third parties, except in the following circumstances:

  • With your explicit consent.

  • When required by law or regulatory authorities.

  • To process payments through secure third-party payment platforms.

  • With practitioners or healthcare providers involved in your care, as authorized by you.

5. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience. Cookies collect anonymous data such as your browser type, device information, and website usage. You can manage or disable cookies through your browser settings; however, this may affect website functionality.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information if it is inaccurate or incomplete.

  • Withdraw your consent for us to collect or use your information at any time, subject to legal and contractual obligations.

  • Lodge a complaint with the appropriate regulatory authority if you believe your privacy has been breached.

To exercise these rights, please contact us at [Your Business Email].

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of our services indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

hellomamanurtured@gmail.com
0432418417

Thank you for trusting Mama Nurtured with your personal information. Your privacy is our priority.